Charles Hicks (aka “chicks) has been at Sugar for 9 years, working across sales, marketing, and product teams – in his current position he assists customers with CRM solution design and implementation. He is laser focused on value creation for Sugar’s clients and isn’t afraid to use unconventional methods to create business outcomes that drive top-line growth.

Prior to working at Sugar, Charles spent 10 years in technical design and operations for Ericsson, Symantec and Travelocity. He is married with three kids, lives by the beach in Santa Cruz and can ride a unicycle and juggle at the same time.